The Map Support

I try to make your experience in using The Map as pleasant as possible. However, problems to crop up from time to time, so this document is here to help you get back on course.

Here's what I've written documentation for:

Feedback and App Store reviews

Happy

I always love hearing how Herd has helped people and I would encourage anyone with good comments to post a review on Apple's App Store. It helps other find Herd and hopefully find it useful too.

Not happy

Having even the simplest issue fixed or feature implemented requires having a conversation with me (the author) by way of email at themap@riseburn.com. It sometimes takes a while and can be occasionally frustrating, but it's really the only way to effect change.

If after our conversation, you wish to tell the world what you think of Herd (for better or worse), Apple's App Store review process is the best way to do that.

If you're really not happy and want a refund, you will need to contact Apple. The best instructions I've found to date are in an article entitled How to Get a Refund from the App Store from Gizmodo. I'm sorry the steps are tortuous, however, they are out of my control.

GPX Import

The Map supports the import of GPX files. After import, traces may be switched on and off or deleted. A screenshot of the UI can be seen below:

The screenshot shows a possible route for the 2011 Isle of Wight Randonnee.
(For the record, I did the whole thing)

How to import

There are a few ways to import a GPX into The Map:

  1. Transfer from a Mac or PC using File Sharing in iTunes.
  2. Receive as an email attachment and tap the "Open in" button to open it in The Map.
  3. Click on a link in Safari and tap the "Open in" button to open it in The Map. For example, here's the gpx for the Isle of Wight Randonnee 2010.
  4. Use any app that supports the "Open in" button to open it in The Map. For example, Dropbox for iPhone supports this feature.

Where are the oceans and seas?

They are now all together in a map entitled "World oceans and seas".

In July 2012 I removed all the coastlines, oceans and seas from individual maps because:

Version history

Version 3.4.1:

By popular request you can now see even more detail when zoomed out, assuming you have a newer, more powerful device.

Also, there are now four product levels, 5 Maps, 10 Maps, 20 Map and All the maps.


Version 3.4:

The map drawing has been completely revamped for lightning fast scrolling and greater detail when zoomed out. Take some time to zoom out from your favourite large city, the difference is amazing (London on my retina iPad looks gorgeous).

I've also added a new product level at 10 Maps as the jump from a 5 maps limit to 20 maps limit was too far.


Version 3.3:


Version 3.2:


Version 3.1.3:


Version 3.1.2:


Version 3.1.1:


Version 3.1:


Version 3.0.9:


Version 3.0.8:


Version 3.0.7:


Version 3.0.5:


Version 3.0.4:


Version 3.0.3:


Version 3.0:

Lots of changes underneath. Some highlights you will notice are:


Version 2.2.1:


Version 2.2:

The author

My name is John Scott and I currently live in Hampshire. I was born and brought up in a farming family in County Durham but moved down to Hampshire over ten years ago for work.